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Diabetes support

CGM Supplies

A clearer way to request CGM readers and sensors without getting lost in insurance paperwork.

FreeStyle Libre continuous glucose monitoring system with sensor and reader.

Visual example of a FreeStyle Libre-style CGM setup. Final product, packaging, and accessories may vary depending on product availability, payer requirements, and documentation.

FreeStyle Libre sensor placement guide showing application to the back of the upper arm.

Sensor placement guide

Where the FreeStyle Libre sensor is commonly applied

FreeStyle Libre sensors are commonly applied to the back of the upper arm. Patients should always follow the official product instructions and their clinician's guidance.

1

Clean and dry the skin before applying.

2

Apply to the back of the upper arm.

3

Press firmly and confirm the sensor is secure.

4

Start the sensor using the reader or compatible app.

This section is general patient education only. It does not replace the manufacturer's instructions, provider instructions, or clinical training.

How we help

A guided request, not a confusing form.

MO Med Supply helps patients and providers organize the CGM supply request process for products such as FreeStyle Libre readers and sensors. We focus on collecting the right documentation, confirming the coverage pathway, and keeping resupply communication organized.

CGM sensorReaderApplicator / accessory itemsResupply workflow

CGM reader requests

Coordinated through a documentation-aware DME workflow.

Sensor supply requests

Coordinated through a documentation-aware DME workflow.

Coverage pathway review

Coordinated through a documentation-aware DME workflow.

Provider order coordination

Coordinated through a documentation-aware DME workflow.

Resupply reminder workflow

Coordinated through a documentation-aware DME workflow.

Cash-pay guidance when insurance is not the right route

Coordinated through a documentation-aware DME workflow.

Good fit

Who this may help

Patients who use insulin or have diabetes management needs that may support CGM coverage

Patients who need help understanding what documentation may be required before supplies ship

Providers who want a cleaner referral and order process for CGM supply requests

Patients who prefer a direct phone follow-up instead of guessing what to submit online

Documentation

What may be needed

  • A valid provider order when required
  • Recent clinical notes supporting medical necessity when required by the payer
  • Insurance information through a secure channel, not the public website form
  • Patient contact and shipping details after the secure intake step

Process

How the request moves

  1. 1

    Start a basic request online or by phone.

  2. 2

    Our team reviews which CGM pathway applies.

  3. 3

    We coordinate missing provider documentation when needed.

  4. 4

    Coverage or cash-pay options are reviewed before shipment.

  5. 5

    Supplies are shipped after the request is complete and approved.

Questions

Helpful answers

Can I enter my Medicare ID on the website?+

No. The public form is only for basic contact information. Our team will route sensitive information through a secure channel.

Does submitting a request guarantee coverage?+

No. Coverage depends on provider documentation, payer rules, and eligibility. The request helps us start the review process.

Ready to start?

Start with the basic request form. A team member will contact you before sensitive documentation is collected.